Glasgow, United Kingdom
Area Manager Aftersales at Renault
Automotive
Education
Glasgow College of Commerce 2000 — 2001
Certificate in Training Practice, Training & Development
Kwik-Fit Training Academy 1990 — 1992
D32 & D33 NVQ Assessor, Performance Assessment
Possilpark Secondary School 1975 — 1980
O grade, English, Maths, Arithmetic, Engineering Drawing, Geography.
Experience
Renault February 2014 - Present
Driverscope October 2012 - February 2014
Andrew Watt Motor Factors March 2012 - October 2012
Lookers PLC October 2006 - April 2012
AK Training Solutions Ltd April 2005 - October 2006
Impetus Automotive April 2002 - March 2005
BTC January 2001 - March 2002
TFA Ltd July 1997 - December 2000
Kwik-Fit August 1985 - July 1997
Skills
Strategy, Management, Vehicles, Call Centers, Business Development, Automotive Aftermarket, Training, Dealer Management, CRM, Selling, Negotiation, New Business Development, Business Strategy, Key Account Management, Automobile, Customer Satisfaction, Sales Operations, Direct Sales, Profit, Coaching, Marketing, Budgets, Sales Process, Purchasing, Analysis, Retail, Customer Service, Sales, Business Planning, Business Process..., Team Building, Dealers, Automotive, Recruiting, Team Leadership, Forecasting, Customer Experience, Operations Management, B2B, Customer Retention, Project Management, Account Management, Team Management, Manufacturing, Employee Training, Business Analysis, Pricing, Sales Management, Parts, People Development