Chelmsford, United Kingdom
Operational consultancy and training manager at NCR
Retail
Education
St Bernards Convent High School 1975 — 1982
Experience
NCR July 2005 - Present
Iceland Foods 1988 - 2005
Skills
Business Analysis, Retail, Project Portfolio..., Team Leadership, Requirements Analysis, Pre-sales, IT Management, Process Improvement, Change Management, PMO, Account Management, IT Service Management, Business Process..., Team Management, Business Intelligence, Customer Experience, Stakeholder Management, Vendor Management, CRM, IT Strategy, Management, Project Delivery, Performance Management, Program Management, Business Process, Outsourcing, Cross-functional Team..., Service Delivery, Business Transformation, Coaching, ITIL, Leadership, Service Management, Project Management, Project Planning, Professional Services, Operations Management, Training, Sla, Resource Management