Rotterdam Area, Netherlands
Field Operations Manager Northern Europe Area & Country Lead Services, Belgium & Luxembourg at NCR Corporation
Information Technology and Services
Education
Hanze College Zwole 1999 — 2002
MBO/HBO, UHO
Ichtus college 1995 — 1999
M.A.V.O.
Experience
NCR Corporation September 2015 - Present
NCR Corporation January 2013 - Present
Ericsson April 2011 - December 2012
NCR August 2007 - March 2011
NCR August 2005 - August 2007
NCR May 2004 - July 2005
Ten Teije b.v. January 2000 - April 2004
Skills
Process Improvement, Service Delivery, SLA, IT Service Management, Troubleshooting, Project Delivery, Outsourcing, Strategy, Incident Management, Professional Services, Business Process, Customer Satisfaction, Coaching, Solution Selling, Team Leadership, Service Management, Sla, Leadership, Wireless, Change Management, High Performance Teams, Human Resources, Data Center, Cross-functional Team..., Operations Management, Six Sigma, People Management, achieving customer..., Performance Management, Project Management, Business Process..., Management, Team Management, Product Management, Program Management, Telecommunications, Logistics, Process Management, Customer Service, Vendor Management, Continuous Improvement, Business Analysis, Managed Services, Project Planning, Integration, Pre-sales, Call Centers, Call Center, ITIL, IT Management