Erik van Eeden MIM MBA RI ITIL-expert Scrum
The Hague Area, Netherlands
Freelance accredited ITIL COBIT5 trainer and Consultant in ITrelated
Information Technology and Services
Education
NBA 2007 — 2009
Master, Information Management and MBA, 8
Netherlands Business Academy 2006 — 2009
Master of Information Management, Business Information Management, 8
ISES 2000 — 2002
Service Manager, IT Service Management
Experience
Erik van Eeden September 2011 - Present
Erik van Eeden September 2011 - Present
IT Management Group November 2011 - Present
Learning Tree International August 2015 - Present
IT Management Group November 2011 - Present
The Knowledge Academy July 2013 - Present
KPN Consulting (NL) January 2013 - Present
NCOI Opleidingen May 2015 - Present
LOI January 2015 - Present
ISACA 2015 - Present
Skills
PRINCE2, Business Process, Service Desk, Change Management, Service Management, Sla, Project Management, Quality Management, Requirements Analysis, English, IT Management, Management Consulting, IT Strategy, IT Service Management, Incident Management, IT Outsourcing, System Design, BiSL, Governance, Project Portfolio..., Interim Management, COBIT, Consulting, Training, Information Technology, TMap Next, Release Management, ITIL, ISO 20000, Process Improvement, Business Alignment, Knowledge Management, Certified Scrum Master..., Scrum, Trainer, Coaching, Strategy, Test Management, Application Lifecycle..., Management, ICT, Process Management, Outsourcing, Testing, Service Improvement, Business Intelligence, Service Delivery, Program Management, Information Management, Business Continuity