Reading, United Kingdom
Global Head of User Experience, IT at Nokia
Information Technology and Services
Education
University of Southampton 1991 — 1995
PhD, Laser Quantum Semiconductor Physics
University of Southampton 1988 — 1991
BSc, Physics
Experience
Nokia April 2014 - Present
NSN - Nokia Solutions and Networks April 2013 - March 2014
Nokia Siemens Networks November 2012 - April 2013
Nokia Siemens Networks October 2010 - October 2012
Nokia Siemens Networks January 2010 - September 2010
Nokia Siemens Networks 2007 - 2009
Nokia Networks 2005 - 2007
Nokia Networks 2002 - 2005
Nokia Networks 1999 - 2002
Thales (Racal) 1996 - 1999
Skills
Virtual Teams, Integration, Software Development, Location Based Services, Service Delivery, Program Management, Consulting, Professional Services, Project Management, Cost Management, Global Management, Project Delivery, Open Source Software, Line Management, ITIL, System Architecture, Messaging, Productivity Improvement, IT Strategy, Change Management, Employee Engagement, Usability, Business Intelligence, Mobile Communications, Product Management, IT Transformation, Road Shows, Corporate Communications, Customer Service, Mobile Devices, User Experience, Mobile Technology, Data Management, Account Management, Business Planning, Performance Metrics, Customer Satisfaction, Device Management, Messaging Systems, SharePoint, Customer Feedback, Enterprise Portals, Process Simplification, User Profiling, Solution Selling, Marketing Communications, Stakeholder Engagement, IT Management, Value Creation