Ireland
Support Renewals Representative at Dell
Outsourcing/Offshoring
Education
Cork College Of Commerce 2000 — 2001
Certificate, Travel & Tourism
Christ King Secondary School 1994 — 2000
Experience
Dell August 2014 - Present
Cpl Jobs Ireland February 2014 - August 2014
Nuix September 2012 - July 2013
Voxpro November 2010 - September 2012
Intercall Management January 2009 - November 2011
Marriott Vacation Club International March 2008 - December 2008
Skills
Cold Calling, Litigation Support, Coaching, CRM, Contact Centers, Leadership, Sales Operations, Performance Management, Management, Team Leadership, Customer Satisfaction, Workforce Management, Training, Technical Support, Team Building, BPO, Sales, Teamwork, Business Analysis, Customer Service, Outsourcing, Direct Sales, New Business Development, Strategy, B2B, Solution Selling, SaaS, Networking, Security, Change Management, Customer Experience, Lead Generation, Telemarketing, Recruiting, Call Centers, Cloud Computing, Negotiation, Team Management, Selling, Project Management, Customer Retention, Telecommunications, Sales Process, Enterprise Software, Professional Services, Call Center, Consulting, Vendor Management, Online Advertising, Salesforce.com