Bulgaria
Global Claim Bulletin Coordinator at AIG
Information Technology and Services
Education
University of National and World Economy 2004 — 2010
Master, International Business Relations
Experience
AIG October 2014 - Present
ACh Design January 2014 - Present
Hewlett-Packard August 2013 - October 2014
Hewlett-Packard May 2010 - July 2013
Sofica Group August 2008 - May 2010
Skills
Transition Management, Windows, Incident Management, Customer Service, Adobe Design Programs, Technical Support, CRM, Photoshop, Team Leadership, InDesign, Lean Six Sigma, Graphic Design, IT Management, User Interface Design, Project Management, Business Analysis, Illustrator, Troubleshooting, Leadership, Service Desk, Adobe Creative Suite, Call Centers, Service Delivery, Design, IT Strategy, Customer Satisfaction, Vendor Management, Managed Services, Teamwork, BPO, Team Management, Logo Design, SLA, ITIL, Outsourcing, Graphic Arts, Sales, Pre-sales, Negotiation, Microsoft Office, Web Design, IT Service Management, Analysis, IT Operations, Program Management, Management, Servers, Business Process..., Account Management, Service Management