Bulgaria
Logistics Execution Application Specialist at CocaCola Hellenic Bottling Company
Information Technology and Services
Education
New Bulgarian University 2010 — 2014
Master's degree, Telecommunications Management
New Bulgarian University 2006 — 2010
Bachelor of Engineering, Telecommunications Engineering
School of Sciences Asen Zlatarov 2001 — 2006
High School, Maths, Physics
Experience
Coca-Cola Hellenic Bottling Company January 2015 - Present
Coca-Cola Hellenic Bottling Company February 2014 - January 2015
Coca-Cola Hellenic Bottling Company February 2013 - January 2014
Adecco Group\Hewlett Packard June 2011 - February 2013
Sixty K Ltd (60K) May 2010 - June 2011
Skills
Microsoft Office, Customer Service, System Monitoring, Troubleshooting, Ticketing Systems, Call Centers, Telecommunications, Active Directory, Project Coordination, Adobe Acrobat, IT Operations, Training, Matlab, Lotus Notes, Windows 7, SAP CRM, Service Desk, ITIL, Team Leadership, SAP ERP, System Administration, Service Delivery, Topaz, Analysis, Call Center, Telecommunications..., Team Management, CPS, GNSS, ITIL Process, Incident Management, Customer Satisfaction, EEM, Teamwork, Performance Management, Blackberry Enterprise..., Software Documentation, Telecommunications..., BPO, Contact Centers, Orcad, Data Analysis, Business Analysis, MS-DOS, Lotus Domino, Customer Experience, Networking, Process Improvement, Visual Basic, Management