Greenford, Greater London, United Kingdom
Service Desk Technician at Capital Support Ltd
Information Technology and Services
Education
Harrow College
AVCE and AS level, ICT and Graphic Design
University of Hertfordshire
Bachelor of Science (B.Sc.), Computer Science, 2.1
Experience
Capital Support Ltd December 2014 - Present
BrightHouse June 2012 - December 2014
Action for Children April 2011 - June 2012
Eurodata Systems February 2010 - November 2010
Skills
LAN-WAN, Call Center..., DHCP, Norton Internet Security, Android, Remote Desktop, Open Office, Active Directory, Liasing, Mimecast, Third Parties, Windows 2000, Customer Service, Technical Support, Retail Sales, Support Management, Help Desk Support, Call Logging, Servers, Networking, Palo Alto Networks, McAfee Antivirus, Ethernet, TCP/IP protocols, Microsoft Exchange, VPN, Reporting & Analysis, Software Installation, Software Updates, Change Requests, Lotus Domino, Microsoft Office, PRINCE2, DNS, Incident Management, Windows XP Pro, Lotus Notes, Cisco VoIP, Printers, Mitel 3300, Windows 7, ITIL v3 Foundations..., Computer Hardware, Citrix, MySQL, Windows Server, Command Prompt, Hardware Installation, Outlook, Blackberry