Bologna Area, Italy
CRM & Customer Engagement Manager
Information Technology and Services
Education
CRIF University 2014 — 2015
MiniMBA
CRIF University 2009 — 2009
People Management
Università di Bologna 1994 — 2000
108/110, Communication, Marketing, Media
Liceo Classico 1989 — 1994
57/60, High School Degree, Classic Lyceum
Experience
Toastmaster International 2014 - Present
CRIBIS D&B January 2013 - Present
CRIBIS D&B July 2009 - Present
CRIF December 2008 - June 2009
CRIF January 2008 - November 2008
CRIF January 2006 - December 2007
CRIF July 2001 - December 2005
Valore Impresa January 2001 - May 2001
Homina Pdc July 1998 - December 2000
Homina Pdc May 1998 - June 1998
Skills
Mergers, Budget Management, Lead Scoring, Social Media, Sales & Marketing..., B2B, Online Reputation..., Market Analysis, Customer Journey Mapping, Marketing Management, Event Management, Lead Generation, Brand Management, Business Development, Product Marketing, Marketing Strategy, Product Launch, Sales Process, Nurturing, Marketing Automation, Marketing Communications, Media Relations, Events Organisation, Marketing ROI, CRM, Big Data, Product Management, Reputation Management, Team Leadership, Customer Engagement, Content Marketing, Multi-channel Marketing, Budgets, Web 2.0, Demand Generation, Business development, Pricing Strategy, Comics, Project Planning, B2B Marketing, Marketing B2B, Cross-functional Team..., Marketing Accountability