Reading, United Kingdom
Senior BMC Remedy Consultant, BMC Certified Professional, ITIL v3 Certified
Information Technology and Services
Education
Technical University Sofia 2009 — 2011
Master of Engineering, Automation, Information and Control Technology
Technical University Sofia 2000 — 2006
Bachelor of Science, Automation, Information and Control Technology
Universidad Carlos III de Madrid 2002 — 2003
Intership, Computer technology; Mathematics, Physics
High School of Mathematics "Acad. Ivan Tzenov 1995 — 2000
High School, Mathematics and Informatics; intensive study of English language
Experience
Fusion Business Solutions August 2010 - Present
I.T. Global Systems October 2009 - May 2010
Grafixoft - Fusion Development Center December 2007 - October 2009
Aplus.net November 2005 - April 2007
Skills
Solution Architecture, Project Implementation, ITIL, Web Services, Problem Management, Requirements Analysis, Servers, Databases, BMC Remedy, Customer Relations, Product Development, Enterprise Software, Microsoft SQL Server, Team Leadership, HTML, Service Management, Asset Management, C, Integration, IIS, IT Service Management, SQL, Software Documentation, PHP, Technical Support, HTML + CSS, Gap Analysis, Project Planning, Crystal Reports, Project Coordination, Service Level Management, Incident Management, Programming, Remedy, Change Management, IT Outsourcing, Requirements Gathering, Team Management, Problem Solving, Troubleshooting, Business Requirements, Testing, Customer Service, CMDB, Service Desk, Software Development, Risk Management