Lesser Poland District, Cracow County, Poland
Head of Central Risk Services (IT risk) at UBS
Banking
Education
CT Partners 2009 — 2009
ITIL v3 Foundation, IT service management
EXIN 2006 — 2006
ITIL v2 Foundation, ITIL Foundation
1989 — 1991
Constructional engineering
Notre Dame des Anges 1984 — 1989
1989, Dutch, English, maths, physics, chemistry, history
Constructional Engineering
HAVO "Notre Dame des Anges" Ubbergen
HTS Arnhem
Experience
UBS August 2013 - Present
HCL Technologies October 2010 - July 2013
Capgemini September 2008 - December 2010
Capgemini July 2007 - September 2008
Capgemini October 2006 - June 2007
Young Digital Planet February 2003 - September 2006
Ericsson Canada May 2000 - September 2002
Ericsson Netherlands March 1998 - April 2000
it's electric 1995 - 1998
Skills
Process Improvement, Data Center, Training, ITIL v3 Foundations..., PMP, Sla, Incident Management, Project Portfolio..., Project Delivery, Business Process, Unix, Outsourcing, Business Process..., Customer Service, Information Technology, Service Delivery, IT Operations, Change Management, IT Service Management, IT Strategy, Business Analysis, Integration, IT Outsourcing, Testing, Pre-sales, Service Management, Servers, Solution Architecture, Technical Support, Management, Process Management, Call Centers, CRM, Team Management, IT Management, Infrastructure, ITIL, Project Management, BMC Remedy, Strategy, Continuous Improvement, Vendor Management, Resource Management, Leadership, Team Leadership, Operations Management, Networking, Business Transformation, PMO, Service Desk